While retrieving customer details or recapping information it is useful to know the
phonetic alphabet to avoid any misspelt names and misunderstandings
A – ALFA
B – BRAVO
C – CHARLIE
D – DELTA
E – ECHO
F – FOXTROT
G – GOLF
H – HOTEL
I – INDIA
J – JACK
K – KILO
L – LIMA
M – MIKE
N – NANCY
O – OSCAR
P – PETER
Q – QUEBEC
R – ROMEO
S – SUGAR
T – TANGO
U – UNIFORM
V – VICTOR
W – WHISKY/WATER
X – X-RAY
Y – YANKY
Z –ZULU
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