AMADEUS BASIC PNR CREATION, ISSUANCE , Refund (Admin Notes)

 AMADEUS  BASIC PNR CREATION & ISSUANCE  

Important Note: For the latest updates, please always verify with the Amadeus directly, as their policies/Commands are subject to change at any time

1. Availability Display:            AD18SEPYYZHKG/ACX/FN (FN-for direct flight ) 2. Sell Seat from Availability: SS1K3 -Change Class: SBY or SBC2 (Change the booking class to C on a specific segment) 3.Check Fare or Fare Quote Price: FXX (For Same class) FXR (Lowest Fare)    Business Class - FXR/KC //   First Class-  FXR/KF    //      Preme Class - FXR/KW [FXX/RCH-CHILD FARE] [FXX/RIN-INFANT FARE] [FQQ1-VIEW FARE BREAKUP after FXX] FXX/R,U ---FOR NEGOTIATED FARE // FXX/R,UXXXXX --FOR CORPORATE FARES 4.NAME FIELD (HE NM) 2/(INFLAST/FIRST/15apr22) add infant after PNR creation    Adult: NM1LAST NAME/FIRST NAME MR    Child: NM1LAST NAME/FIRST NAME MS (CHD/09JAN15)    Infant: NM1LAST NAME/FIRST NAME(INFLAST NAME/FIRST NAME MISS/06JUL19) Name Change before PNR creation - NU2/1Last/first MR (Updates the last name, first name, and retain pax association)   9. Phone Field:  Add phone numbers APM9898998987                            Add email address APE -test.test@test.com 10. Add Time Limit: TKOK  11. Receive, END & Retrieve PNR: RF Name , ER ,ER ,IR (PNR will be created) SSR Commands (Update Guest Information): -  To update the GUEST mobile number:SRCTCM-+9198XXXXXXX   To update the GUEST email (if agent/guest): SRCTCE-flightbookings//tripfactory.com FARE FULES: FQDDELDXB/AFZ/CT/D13JAN23/R,UP,15NOV23 FQN01*PE - THIS CAN ALSO BE USED AFTER FXX PRICING - 01 WILL BE LINE NO FXD ENTRY Link One Way FXD9BLR/D25MARDXB Link Round Trip FXD9BLR/D25MARDXB/D30MARBLR Multi City 1 Stop FXDBLR/D25MARdel--bom/d30marblr Multi City 2 Stops FXDBLR/D25MARdel--bom/d30mardxb/d01aprblr Non Stop Flight FXD9BLR/D25MARDXB/D30MARBLR//FN //FN Preferred airline FXDBLR/D25MARDXB/D30MARBLR//AW //AWY STEPS TO ISSUE TICKET: 1)TST - 2)FP - 3)FM - 4)FV 5)SAVE 6)TTP 1. CREATE TST :FXP -FARE QUOTE FOR CLASS BOOKED OR FXB – BEST FARE- TST VALID SAME DAY 11:59PM {TQT-to check fare stored} {TTE/ALL or TTE/T4- to delete saved fare}{TQT/T4- TO VIEW LINE 4) 2. FORM OF PAYMENT: FPCASH -  OR FPCCVI40000XXXXXXXX/1230 FOR CARD 3. COMMISSION:         FM0 or FM0.5 (TQT/FM -TO CHECK COMMISSION) OR REFER EXCEL SHEET 4. PLATING CARRIER FVEK (IF PRESENT DO NOT INSERT AGAIN) 5.-REFERENCE AND ER -RFS;ER  6. TTP/TKT OR TTP/T2/TKT - TO CHECK IF ALL MANDATORY EMEMENTS ARE PRESENT (OK TO TICKET) TTP/RT OR TTP/T1/RT –TST WISE OR TTP/P1/RT – PAX WISE TWD or TWD/L6 or TWD/TKT229-1234567890 -Display E- ticket record from PNR{RTTN} VOID -TRDC/TK-1234567890 or TRDC/L10 - line no SPLIT PNR: SP2,4 // RFPAX // EF //RFPAX // ER //IR —RTAXR // RT1 OR RT2 RTTI -ITINERARY // RTTN-TICKETS // RTN-NAMES // REISSUE PROCESS:  1)PICK NEW ITINERARY DO NOT SAVE 2)FXF - to check reissue charges // FXE- to check lowest if downgrade allowed {FXE/KC - to check biz class charges} Remove HX - ERK and save Send Mail- PDF Format >RMZ/CONF*FORMAT:PDF >RFagent >ER >IEPj-EML-Email@domain.com    Cancel PNR- XES1-2  or XES1,3 // seg line num do not use XI it will delete PNR history  Meals:- SRAVML and save To create the Arrival Unknown segment, enter: SIARNK Check min connectivity : DM3/6 segments line number Currency conversion -FQC100USD/INR Calculate - DF120*200 Multiply//DF400-300 subtract//DF25/10 Divide//DF20;10 Addition RH/ALL - PNR history RFHA - to check the ticket History Refund Process: 1. Cancel the itinerary using XE and line number only (do not use XI). 2. Enter TRF/L5/ATC (where L is the ticket line number) to display the Refund Record. Or TRF105-3893405150/ATC 3. Use TRFIG to ignore the refund request (if necessary). 4. Enter TRFP to process the refund. 5. Use TJQ to view the refund report. 6. Open the ticket image and check the coupon status. BIZ CLASS UPGRADE - No CHANGE Fee 2 PAX 1) Add New Itinerary  2) Price new segments (FXQ/S4,6) 3)TQT to check TST 4)TQT/T2  TO CHECK (O I ) - guaranteed pricing 5)Delete unwanted segments XE3,5 and save it 6)TTP/TKT/T2 -  if OK TO TICKET for Pax 1 7)TTP/RT/T2 - TO REISSUE  8)TTP/TKT/T3 if OK TO TICKET for Pax 2 9)TTP/RT/T3 TO REISSUE  TICKET WILL BE REISSUED  OPEN EMD ticket image EWD/L10 (Line no) =================================================== Tax Refund open ticket (Amadeus) Step 1: Open Refund record >TRF098-9040341388 Step 2:As per airline add base fare to cancel fee, review the details >TRFU/CP40215a  Step 3:Open tax record >TRFT Step 4:Remove non refundable taxes 1by1 and review the refund amount and refundable taxes >TRFU/TX1 Step 5: Process the refund >TRFP OK ETKT RECORD UPDATED SAC- 098SAFT9CMIZ0                                        OK - REFUND PROCESSED