Solution
E-ticket status codes can be viewed on the e-ticket registration screen TWD
.
The following table lists the existing e-ticket statuses.
Coupon status | Description |
---|---|
A | Airport control |
C | Registered |
E | Exchanged/Reissued |
F | Flown/Used(a) |
G | Converted to FIM(g) |
I | Irregular operations(a) |
L | Lifted/Approached(a) |
N | Notified |
O | Open for use(i) |
P | Printed(c) |
Q | Revoked by the airline(a) |
R | Refunded(c) |
S | Suspended(a) |
T | Paper bill(c) |
U | Unavailable(d) |
V | Cancelled or cancelled(c) |
Y | Refund of taxes/fees/charges only(e) |
X | Reissue Printing(a) |
Z | Closed(f) |
1 | Voucher for Ground Transportation |
Note: Not all states are used or supported by all airlines.
(a)
= Status codes that can only be set by an airline, provided the change is permitted in accordance with IATA Resolution 20.6 or IATA Resolution 722f, as applicable.(c)
= Status codes that can be established by a computerized reservation system or by an airline.- Whenever a CRS changes state to one marked with a
(c)
, the state immediately prior to the change must beO
(open for use). - Whenever an airline internally changes a status to one marked with a
(c)
, the status immediately preceding the change may be any status, provided the change is permitted in accordance with ATA Resolution 20.6 or IATA Resolution 722f as applicable.
- Whenever a CRS changes state to one marked with a
(i)
= Status codeO
that may be established by a computerized reservation system only at the time of issuance of the ETKT. It may be established internally by an airline at any time for any change from another status code toO
, provided that the change is permitted in accordance with ATA resolution 20.6 or IATA resolution 722f as applicable.(d)
U
= - Not available: Indicates the provisional status (airport control, checked in, irregular operations, lifted/boarded, tax/fee/charge refund only, suspended, not available).(e)
Y
= - Refund of taxes/fees/charges only: Indicates the validating airline has determined that the coupon is no longer available for use as a ticket, applicable taxes/fees/charges may be refunded and considered as closed status.(f)
Z
= - Closed: Indicates that the validation operator has determined that the coupon is not available for use. This is a final state, no follow-up action is allowed.(g)
= A FIM (Flight Interruption Manifest) is issued by the airline when the airline has to involuntarily divert a passenger due to flight cancellation or a major flight delay.
Involuntary states
Airline offices may indicate a reason for an involuntary change in itinerary, such as a rerouting, or a change in flight accommodation, such as an upgrade or downgrade. The involuntary indicator appears in the column, which is next to the I
ST
column and is not shown in the e-ticket record view here.
Involuntary states are listed in the following table:
Involuntary indicator | Description |
---|---|
C | Involuntary descent. Passenger compensated. |
D | Deviation |
I | No reason is given |
L | Work activity, for example, a strike |
N | Involuntary descent. Passengers are not compensated. |
O | Overbooking |
S | Schedule change |
U | Involuntary update |
W | Weather-related or Air Traffic Control-initiated delays |
X | Cancellation |
Notes on status requirements for electronic ticketing transactions:
- Transactions
TTP/ETRV
andTTP
(exchange) require that the status of all coupons to be printed, redeemed, revalidated or exchanged/reissued beO
(open for use) as determined from the corresponding ETKT record displayed immediately prior to performing the desired transaction. - All tracking transactions are allowed for the status
A
. However, as part of the tracking process, the validating airline must request the return of coupon control to the operating carrier before responding to Amadeus for the request. Confirmation to Amadeus for tracking is only possible provided that the validating airline has received the return of control, otherwise the tracking must be rejected. - The print, refund, revalidation and exchange/reissue functions (and additionally print exchange) can take place if the coupon status is
A, C, I,
orL
. However, these are airport control functions. For more information, see IATA resolution 722f. The functions are NOT supported, for these coupon status codes, by Amadeus Electronic Ticketing. They are only available to the airline that has airport control of the affected coupon and involve interaction with the operating airline's departure control system to remove the coupon from check-in control. - There are additional implications when the operating carrier uses a third-party departure control system at a specific boarding point. There are further implications when the operating carrier is not the validating carrier (interline ETKT) and the operating carrier must update the status in the validating carrier's ETKT database as a status change transaction. For example, a ticket is validated
BA
with a coupon on aAF
flight and the coupon is underAF
airport control.
No comments:
Post a Comment