ISSUE INSTRUCTIONS FOR GROUPS
Many airlines have standard instructions for issuing their group tickets. They usually have them posted on their respective websites. In this post we will include the issuance data of the different airlines that have general issuance data for issuing group reservations:
1.- ISSUE INSTRUCTIONS FOR AIR FRANCE, KLM AND DELTA AIRLINES GROUPS.
The AF/KL/DL group has posted group instructions on the following web page:
https://www.afkl.biz/
To access these instructions we would have to follow the following route:
Support/Groups/Group Tours/Related Links
As of today, these are the broadcast data for the AF/KL/DL group:
1. TRANSSHIPMENT INDICATOR: (X) Indicate the transfer number. Example: X/AMS
2. CONSTRUCTION OF THE RATE BASE (TIGER FILES): X GROUPNB ➢ Reservation class (mandatory): X (replace x with the valid reservation class) ➢ Group rate indicator (mandatory): GROUPNB
3. VALIDITY OF COUPONS. Not valid before: DDMMDDMM Example: 23MAR23MAR Not valid after: DDMMDDMM Example: 23MAY23MAY
4. BAGGAGE ALLOWANCE. For KLM AF and Delta groups, 1PC checked baggage is included on all routes except: • For Delta routes without an intercontinental flight: 0PC • Some routes allow 2PC, please check your GDS or consult the groups department. For more than 1PC, standard ABA procedures apply (price from 2PC).
5. IT FARE: No amount is shown in the Fare. Example: FARE I IT
6. TAXES AND SURCHARGES. The following regulations apply to all tickets issued on plates 074/057 for groups with AIR FRANCE, KLM and Delta Air Lines.
For the "Q" surcharge, which is included in the fare calculation (e.g. KUL on MH-operated flights, HKG surcharge, flights departing from LIM or the United States, etc.), please check your GDS quote and add the full amount of the "Q" surcharge to the fare on the date of ticket issuance. The YR surcharge (if applicable on your group's route) is secured on the date of booking. Please check the original signed contract to see the YR calculated for the booked route.
7. FARE CONSTRUCTION No amount will be shown in the fare calculation. Please indicate X/ transfers and fare break with M/IT Example: MAD KL X/AMS KL NYC M/IT KL X/AMS KL MAD M/IT END XF JFK4.50
8. ENDORSEMENT BOX. NON ENDO/ NON REF/ NON CHANGE/ VALID ON FLIGHTS SHOWN ONLY
9.TOUR CODE: File number + AMADEUS PNR Example: 1234567ABCDEF Note: the same format applies to the rest of the PNRs in the same file.
OTHER INFORMATION A. PLATES TO BE USED FOR ISSUANCE.
SALES AF KL DL PLATE 057 / 074 074 / 057 074 / 057
* Tickets must be issued according to local market instructions.
* If you have a mixed sale, such as KL and AF on the outbound flight, please use the first carrier's plate as the validating carrier.
NEVER USE DL plate 006 to issue groups.
2.- ISSUANCE INSTRUCTIONS FOR BRITISH AIRWAYS GROUPS
British Airways has posted group instructions on the following web page:
https://www.britishairways.com/
To access these instructions we would have to follow the following route:
Reservations and Policies/Groups/GDS Quick Guides for Groups
As of today, these are BA's emission data:
1. Endorsement: 153678/L/7799 NONREF/NONRRTE/GPR BKG Add 153678 / L / 7799 to the endorsement (mandatory information). The endorsement code is fixed.
2. Fare base: GUQ. TUQ. IUQ. AUQ. GUQ CH. GUQ YP: For adults in Economy class. For adults in Premium Economy class. For adults in Business class. For adults in First class. For CHD (2-11 years) in Economy class and for youth (12-15 years) in Economy class respectively.
3. Fare Box: IT The fare must be issued hidden, IT IT- other countries.
4. Tariff construction: LON BA TYO M/IT BA LON M/IT END The tariff construction must not have any values. If you enter any values, our audit team will send an ADM.
5. Tour code It is important that the Tour code line includes the code applied to your reservation, which can be found in the remarks and FT line of your reservation. For example, this will show on your reservation something like: RM BA0123456 FT BA00123456 The tour code must be 8 digits, it may be necessary to add an additional zero after BA to increase the tour code to 8 digits, the reference RM BA0123456 should be added to the tour code as BA00123456
6. YQ Must be modified by the booking confirmation date, in accordance with the terms of your contract
3.- ISSUE INSTRUCTIONS FOR TAROM GROUPS
Tarom is an airline that, as of today, provides the same issuing data for all group reservations, the only thing we need to modify would be the rate and the fees. Example:
Fare basis : GGV9RO1
Fare: IT
Baggage: 1 pc
Endo box: Valid on RO only/Not endo/Non ref/Fare restr apply
Tour code: IT/D
4.- ISSUANCE INSTRUCTIONS FOR AIR BALTIC GROUPS
Air Baltic is an airline that has different issuing data for its group bookings, so, apart from modifying the fare and taxes, the airline must also provide us with the basic fare and the tour code every time we need to issue a group ticket. Here is an example:
Fare basis : GBTMAPA
Fare: IT
Baggage: 1 pc
Endo box: BT ONLY/NONREF
Tour code: IT2BTMAP
Air Baltic has recently started providing a series of transactions for automatic loading of masks in Amadeus (much more convenient and faster), here is an example:
FXP/R,U*GROUP,DDMMMYY (group confirmation date)
Next we will make some small changes to the TST
- We changed rate F to I
- We modified the Fare Calculation by inserting M/IT and M/IT END
- We insert tourcode *ITBTGROUP
We have sometimes requested menus for flight passengers, this can be done through GDS by issuing an EMD
SR TUML/S2/P1 Ticket with meal code to reserve (TUML, PEML,...)
FXG
TMI/ALL/FP-CASH
TTM
5.- ISSUE INSTRUCTIONS FOR LOT GROUPS
Lot is an airline that has different issuing data for its group reservations, so, apart from modifying the rate and fees, the airline must also provide us with the tour code every time we need to issue a group ticket. Here is an example:
ENDO RESTRICTIONS: VALID ON LO ONLY/ / NON ENDO //NO REFUNDS
NVB/NVA: CURRENT DATES OF TRAVEL
BG : 1 PC
TOUR CODE : The corresponding number is placed in each reservation
FARE BASIS: GIT
COMM.RATE: 0
FARE: IT (the amount cannot be shown on the ticket)
TAXES: The rates for this group are the same as for the published rates. All rates must be itemized in the corresponding boxes.
6.- ISSUE INSTRUCTIONS FOR TURKISH GROUPS
The airlines in the LH group (LH, LX and OS) have a particular way of providing group booking issue data to travel agencies. What they do is include this issue data directly in the PNR . This issue data will change depending on the route, booking class, date, etc. Here is an example:
RP/MADLH0000/MADLH0000 WS/RC 1OCT21/0900Z PX00Z5
0. 19BCNFRA NM: 20
2 MIS 1A HK20 XXX 08MAR PAST
3 LH1139 K 04DEC 6 BCNFRA HK20 1 0600 0815 E*
4 LH1132 K 08DEC 3 FRABCN HK20 1 1600 1800 E*
5 AP ANGEL SOLER 34910000000
7 TK OK29DEC/QLHLH0000
8 SSR GRPF LH 1 KEUCLSP3/GR BCN LH FRA
9 SSR GRPF LH 2 KEUCLSP3/GR FRA LH BCN
28 OP QLHLH0000/08DEC/RESET MIS
29 OP MADI00000/02DEC/ISSUE O XXL
31 RC FRALH07GR-W,F-QLHLH0000-W,MADI12000/ FARE KEUCLSP3 /GR/MAN
UAL FARE EUR51 + YQ EUR 5.00 BCN LH FRA/01OCT
32 RC FRALH07GR-W,F-QLHLH0000-W,MADI12000/ FARE KEUCLSP3 /GR/MAN
UAL FARE EUR51 + YQ EUR 5.00 FRA LH BCN/01OCT
38 FE PAX *M*REF/CHG CHECK FARE NOTES
39 FT IT0YY2C2KT
You can see that all the emission data is in the PNR:
8.- ISSUE INSTRUCTIONS FOR TAP GROUPS
Tap is one of the airlines that has a website for group reservations, therefore, the data and instructions for issuing group reservations can be found in the file of the group in question. Here is an example :
Endorsement Box: FLGES21042010545319
Tourcode: IT1ES2FGABQ319
Tariff type: IT
In addition, TAP offers the option of issuing tickets automatically through its group website.
9.- ISSUE INSTRUCTIONS FOR BRUSSELS AIRLINES GROUPS
Brussels Airlines is also one of the airlines that has a website for group bookings, so the data and instructions for issuing group bookings can be found in the file for the group in question. Here is an example :
Rate: IT/...
Fare Basis (Round Trip): Booking Class (O) + AXD + Agency Country Code (ES)
Fare Basis (One Way): Booking Class (O) + AOD + Agency Country Code (ES)
Tour Code: xxx = Destination
SN2xxx036 (USA and Canada)
SN2xxx037 (Africa)
SN2xxx042 (Europe)
Endorsements: SN ONLY/NON ENDO/NON REF/NON CHANGE
10 .- ISSUANCE INSTRUCTIONS FOR ROYAL JORDAN GROUPS
RJ is an airline that currently has the same issuing data for its group bookings, we only need to modify the fare and taxes, the airline usually includes the tour code in the PNR of the group in question. Here is an example:
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