How to create and price an EMD (Cryptic and Graphic) -Amadeus

Procedure

When you want to create a chargeable service or fee for which you want to issue an EMD, you can enter:

Special Service Request (SSR) element in the PNR for EMDs that are associated to a flight segment (EMD-A)
Or:
Manual Auxiliary Segment (SVC) for EMDs that are not associated to a flight segment (EMD-S).

How to enter a Special Service Request (SSR) for an EMD-A.

Display or create a PNR.

Example PNR:

--- TST RLR ---
RP/CPH1A098A/CPH1A098A            KG/SU   6JAN21/1035Z   OVT6L6
  1.JONES/SANDRA MS
  2  AF1640 G 09MAR 2 CDGAMS HK1  1105 2F 1145 1305   *1A/E*
  3 APE SJONES@MYMAIL.COM
  4 TK OK06JAN/CPH1A098A
  5 FP NONREF
  6 FV PAX AF/S2

Enter FXK to request the service catalogue.

Example result:

FXK

    PASSENGER       PR FROM-TO C SC  SRV  PTC BKM (DKK)TOTAL  AV
FLIGHT RELATED

001 P1              AF CDG-AMS F 0CC ABAG ADT SSR  DKK186     OK
    STD BAG1 1ST ADDITIONAL BAG -

002 P1              AF CDG-AMS F 0CD BBAG ADT SSR  DKK335     OK
    STD BAG2 2ND ADDITIONAL BAG -

You can display information for all passengers and segments, by passenger or by segment.

Enter, for example:

Entry	Explanation
`FXK`	Display the catalogue for all passengers and segments in the PNR.
`FXK/P1`	Display the catalogue for passenger 1 only.
`FXK/S4`	Display the catalogue for segment 4 only.
`FXK/S4/P1-4`	Display the catalogue for segment 4 and passengers 1-4.

To book and price the service directly from the service catalogue, enter FWKn (n=line number).

Enter, for example:

Entry	Explanation
`FWK01`	Add the first service in the catalogue, for all passengers.
`FWK01/P1`	Add the first service in the catalogue, for passenger 1 only.
`FWK010509*13`	Add the service on line 1, 5, 9 and 13 (The service is filed for each passenger in different lines).
`FWK01/P106/P102/P2`	Add the service on line 1 and 6 for passenger 1 and the service on line 2 for passenger 2.

Or you can book the service manually. Enter, for example:

SR ABAG/S4/P2

Element	Description
`SR`	Special Service Request transaction code.
`ABAG`	4-digit service code for additional bag.
`- text`	Dash, free-flow text for detailed information. This can be mandatory depending on the airline.
`/S4`	Request service for segment 4
`/P2`	Request service for passenger 2

To price and save the fare enter:
FXG

Example result:

FXG

 PASSENGER          PTC ----------------------------------------
 OC  SRV   NP PR FLGT DATE (DKK)FARE    TAX          TOTAL

 01 JONES/SANDRA MS ADT
 0CC ABAG   1 AF1640  09MAR DKK186                   DKK186

The EMD is now created and priced:

--- TST TSM RLR ---
RP/CPH1A098A/CPH1A098A            KG/SU   6JAN21/1035Z   OVT6L6
  1.JONES/SANDRA MS
  2  AF1640 G 09MAR 2 CDGAMS HK1  1105 2F 1145 1305   *1A/E*
  3 APE SJONES@MYMAIL.COM
  4 TK OK06JAN/CPH1A098A
  5 /SSR ABAG AF HK1/S2
  6 FP NONREF
  7 FV PAX AF/S2

To display the TSM enter TQM or TQM/M1 if you have multiple TSMs.

How to enter a Manual Auxiliary Segment (SVC) for EMD-S.

Display or create a PNR

Example PNR:

--- TST RLR ---
RP/CPH1A098A/CPH1A098A            KG/SU   6JAN21/1115Z   OVWQ8J
  1.HANSON/PATRICK MR
  2  AY1661 M 10MAR 3 HELMAD HK1  1605 2  1650 2015   *1A/E*
  3 APE P.HANSSON@MYMAIL.COM
  4 TK OK06JAN/CPH1A098A
  5 FE PAX CHNG FOR FEE/REF RESTR/S2
  6 FV PAX AY/S2

To create, for example, a manual auxiliary segment for a name change fee, enter:

IU AY NN1 NAME HEL MAD/10MAR-VIP IBM/P1

Element	Description
`IU`	Transaction code to create an auxiliary segment
`AY`	2-character code of the airline providing the service, for example AY for Finnair
`NN`	Action code. Must be NN = need segment
`1`	Number of services required. You can enter more than one service per passenger.
`NAME`	4-character service code for the name change
`HEL`	3-letter origin city or airport code. Can be mandatory, depending on the airline.
`MAD`	3-letter destination city or airport code. Can be mandatory, depending on the airline.
`/10MAR`	Slash, date in DDMMM format for the service required. Can be mandatory, depending on the airline. Note: If you do not enter a date, the service segment is purged four days after the creation date. If you enter a date, the service segment is purged four days after the date that you have entered.
`-VIP IBM`	Dash, free-flow text (optional)
`/P1`	Slash, passenger association Note: The service can only be associated to one passenger. In a multiple passenger PNR, you must use a passenger association.

Example result:

--- TST TSM RLR ---
RP/CPH1A098A/CPH1A098A            KG/SU   7JAN21/1516Z   OVWQ8J
  1.HANSON/PATRICK MR
  2  AY1661 M 10MAR 3 HELMAD HK1  1605 2  1650 2015   *1A/E*
  3 SVC AY HK1 NAME HELMAD 11MAR-VIP IBM
  4 APE P.HANSSON@MYMAIL.COM
  5 TK OK06JAN/CPH1A098A
  6 FE PAX CHNG FOR FEE/REF RESTR/S2
  7 FV PAX AY/S2

Price the EMD with minimum information.

Create the TSM-P. Enter, for example: TMC/VAY
Entry Explanation
TMC/VAY Create TSM-P transaction code with validating carrier AY

Add information to the TSM-P for the EMD. Enter TMI, followed by other elements, for example:

TMI/FEUR100/CV-100/IC-TKT105123456789E1/YI

Element	Description
`TMI`	Enter information to the TSM-P for the EMD
`/FEUR100`	Fare amount with currency, first issue
`/CV-100`	Coupon value
`/IC-TKT1051234567890E1`	Issued in connection with
`/YI`	International indicator

Enter the form of payment. Enter, for example:

TMI/FP-NONREF
Element Description
TMI/FP-NONREF Form of payment

Element	Description
`TMI/FP-NONREF`	Form of payment

Example result:

TSM    1  TYPE P     CPH1A098A KG/07JAN 11 INT I EMD-S CARR AY
  1.HANSON/PATRICK MR
RFIC-D/W   FINANCIAL IMPACT
    1. RFISC-115 NAME CHANGE FEE                                          L   3
       OPERATING CC-AY               CPN VALUE-100.00      ORIGIN-HEL DEST-MAD
                   NVA-11MAR21
       ICW--105123456789E1
       NON REFUNDABLE
       NON EXCHANGEABLE
       NON INTERLINEABLE
       CONSUMED AT ISSUANCE

ADD INF/RKS:

FARE    F  EUR     100.00
EXCH VAL   EUR     100.00

TOTAL      EUR     100.00
FP  NONREF

For more information refer to the following Help pages:

HE EMD, HE TMI, HE IU

============================================

How to create and price an EMD (Graphic)

Procedure

When you want to create a chargeable service or fee for which you want to issue an EMD, you can enter:

a Special Service Request (SSR) element in the PNR for EMDs that are associated to a flight segment (EMD-A) or,
a Manual Auxiliary Segment (SVC) for EMDs that are not associated to a flight segment (EMD-S).

To enter a Special Service Request (SSR) element in the PNR for EMDs that are associated to a flight segment (EMD-A)

Display the booking file.
In the "What do you want to next?" section at the bottom of the page, click on Add Seats and Services to display the Service catalogue.
Select the service you want book and then click on Book and Price.
The service is now booked and priced. To view the TSM, click on View/Modify TSM1 in the Stored Fares and Fees section.

To enter a Manual Auxiliary Segment (SVC) for EMDs that are not associated to a flight segment (EMD-S)

Display the booking file and click on Show in command page to retrieve your booking in the command page.
Note: It is currently not possible to book auxiliary segments in graphic mode. Use cryptic entries.

To create, for example, a manual auxiliary segment for name change fee, enter:

IU AY NN1 NAME HEL MAD/10MAR-VIP IBM/P1

Entry	Explanation
`IU`	Transaction code.
`AY`	2-character code of the airline providing the service, for example AY for Finnair.
`NN`	Action code. Must be NN = need segment.
`1`	Number of services required. You can enter more than one service per passenger.
`NAME`	4-character service code, for example LOUS for Lounge Access, standalone.
`HEL`	3-letter origin city or airport code, can be mandatory, depending on the airline.
`MAD`	3-letter destination city or airport code, can be mandatory, depending on the airline.
`/10MAR`	Slash, date in DDMMM format for the service required. Can be mandatory, depending on the airline. Note: If you do not enter a date, the service segment is purged four days after the creation date. If you enter a date, the service segment is purged four days after the date that you have entered.
`-VIP IBM`	Dash, free-flow text (optional)
`/P1`	Slash, passenger association Note: The service can only be associated to one passenger. In a multiple passenger PNR you must use passenger association.

Return to graphic mode and click on Create TSM in the Special Services Requests and Auxiliary Services section.
Enter the validating carrier and select the service you want to price, and then click on Create TSM(s).
Enter the Base Fare and the International Indicator, and then click on Update to save it.
Click on Modify Coupons and enter Coupon Value and Issued in connection with, and click on Update to save it.
At the bottom of the TSM, click on Add new form of payment, click on Add to enter the information, and then on Update to save it.
Close the TSM.